Do You Really Have A Handle On Your Telecommunications Spending?

Many companies implement new services or technologies with the goal of reducing costs.  But, the savings never materialize. 

Many times people responsible for making the “technical decisions” are less involved in scrutinizing the bills.  IT will negotiate the contract and then hand it off to finance or accounting for review.  Each group is great at managing in their category, but it is necessary to look at the overall picture to drive success.  Outsourcing to an experienced telecommunications expert will save time and maximize your savings.

GTE Communications can:

• Provide input during your evaluation process 
• Negotiate prices for numerous services
• Manage multiple Service Providers
• Optimize pricing by understanding discounts (wholesale vs. retail) and term commitments (minimize long term agreements)

The key to contract negotiations is flexibility.  The less you commit upfront, the more leverage you have when it is time to renegotiate.

Already negotiated and changed your service?

We can do a full telecom bill audit.  We will review all of your bills to ensure you are only paying for what you really need.  We will work hard to get any appropriate credits from your Service Providers.  This can be very difficult and time consuming for the inexperienced. 

Many times the Service Provider will:

• Deny charges are in error
• Insist customer is responsible for the mistake, not them
• Correct ongoing rates but refuse to refund charges previously billed
• Offer nominal credit (i.e. 2 months credit when over billed for 2 years)
• Refuse any credit altogether 

We have experience in dealing with the Service Providers and can oftentimes get refunds and credits previously denied.

TIPS for finding additional savings

• Telecom rates on bills are higher than expected. (Do rates match the contract?)
• Increased bandwidth needed to support applications. (Will the Service Provider give additional discounts to offset increased costs?)
• Paying for services that are no longer needed. (Disconnect services not being used.)
• Surcharges and other fee’s not included in proposal. (Are they valid?)

Let GTE Communications take care of your telecommunications so you can focus on your business at hand.  

For a FREE consultation, call (925) 867-9800