29 Aug 2006
Every company wants to cut costs and gain an edge on the competition. New voice and data services are replacing old ways of holding meetings, sending messages, placing and fulfilling orders, and transacting business in general. As such, telecommunication costs are fast becoming one of the largest expenses and most complex areas to challenge management for companies today.
Each company is faced with tremendous pressures to control expenses, and yet they are inundated with more choices of services than they’ve ever had before. Often it seems that despite many rates going down, spend rates are increasing!
Did you know there is over an 80% error rate in telecommunications billing? Overcharges and errors often date back years. And, the carriers are required to refund overcharges when they are discovered. Our team of telecom audit engineers can uncover tariff; billing and connectivity errors that even the well-trained telecom manager could easily be unaware of.
The impact of common errors such as these can be staggering:
· Services not requested, but being billed
· Discontinued phone and data services still being billed
· Unused or underused circuits and services
· Variations between contractual terms, tariffs and actual billing rates
· Improper long distance selection
An “audit” consists of selecting an average month’s billing (the study month) for all telecommunications services. This includes your local, long distance, 800 services (toll free) cellular, Calling Card, Teleconference, and Internet access lines. It will also include data networks, frame relay, ATM, or Private Line services, and charges for telephone and equipment maintenance. Our experts, all with telephone billing and contract experience, review your bills for the previously mentioned errors and report back to you with recommendations on how to save money. We do not suggest changing carriers. We produce savings from your current carriers.
Our audit services are provided on a contingency basis. There are no up front fees or charges. We earn your business by finding you savings. We are paid out of the savings and refunds that we take back from the phone companies. There truly is NO cost to you. Our payment comes out of “found” money, not out of your budgeted expense.
Upon completion of the audit we present a comprehensive Service Inventory Report that details all of the vendors, circuits and services we have audited, providing a critical value-added tool for your ongoing internal telecom cost management.
Everyone wants a clear handle on costs, but few companies are truly capable of delivering on that goal when it comes to telecom. IT departments are great with technology and systems but the paperwork can overwhelm them. Accounting departments can track the overall expense but do they really understand all of the codes and hidden charges that make up a bill summary? The result is that most telecom expenses are not given proper scrutiny, and thousands of dollars are wasted annually.
Contact us today for details: info@gtecommunications.net
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